Privacy policy
CUSTOMER PRIVACY POLICY
Rozas Store shall take all reasonable steps to protect the personal information of users. For the purpose of this Clause, "personal information" shall be defined as detailed in the promotion of access to information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http:///www.polity.org.za/attachment.php?aa id=3569
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from rozas.store (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or any payment methods that you used we may have it, email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking about order information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example we use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill orders we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
PAYMENT OPTIONS ACCEPTED
- Payment may be made Via Visa, Master card, Diners or American Express cards.
- Cash on delivery if the clients stays in Bloemfontein where our physical store is located.
- Through bank transfer into Rozas store.
Business account
Account no: 62512165649
Fnb
Ref:your full name
- Through Paypal
- Cash deposit
CARD ACQUIRING AND SECURITY
Card transactions will be acquired for Rozas Store Via Pay Gate (Pty)Ltd who are the approved payment gateway for all South African.
Acquiring Banks. Pay Gate users strictest form of encryption, namely Secure Socket Layer 3(SSL3) and card details are stored on the website. Users may go to www.Paygate.co.za to view their Security certificate and security policy.
CUSTOMER DETAILS SEPARATE FROM CARD DETAILS.
Customer details will be stored by Rozas store separately from card details which are entered by the client on Pay Gate's secure site. For more detail on Pay Gate refer to www.paygate.co.za
MERCHANT OUTLET COUNTRY AND TRANSACTION CURRENCY
The merchant outlet country of the time of presenting payment option to the cardholder is South Africa. Transaction currency is South Africa. Transaction currency is South African Rand (ZAR)
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency
RESPONSIBILITY
Rozas store takes responsibility for all aspects relating to the transaction including sale of goods sold on this website, such as customer service and support, dispute resolution and delivery of goods.